FAQs
Welcome to the WAVTHEORY™ FAQ page. We've compiled a list of common questions and answers to help you with your shopping experience. If you can't find the information you're looking for, feel free to contact us at support@wavtheorydesign.com, and we'll be happy to assist you.
How do I place an order?
To place an order, simply browse our website, select the item(s) you wish to purchase, choose your preferred size and color (if applicable), and click the "Add to Cart" button. When you're ready to complete your purchase, click on the shopping cart icon in the top right corner, review your order, and proceed to checkout.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Apple Pay, and Google Pay as alternative payment methods.
How long does it take for my order to be processed and shipped?
All orders are processed within 1-3 business days. Shipping times vary depending on the shipping method you choose at checkout. For more information, please review our Shipping Policy.
Do you ship internationally?
Yes, we ship worldwide! International shipping rates are calculated at checkout based on the destination and the weight of your order. Please note that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this tracking number to monitor the status of your shipment until it is delivered.
What is your return and refund policy?
We offer a 30-day return policy for items that are unused, unwashed, and in their original condition with tags attached. To initiate a return, please contact us at support@wavtheorydesign.com. For more information, please review our Refund Policy.
How do I know which size to order?
We provide a size chart on each product page to help you determine the best fit. If you're unsure about your size or need assistance, please feel free to contact us at support@wavtheorydesign.com, and we'll be happy to help.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us immediately at support@wavtheorydesign.com. We cannot guarantee that we will be able to change or cancel your order once it has been processed or shipped, but we will do our best to accommodate your request.
How can I stay updated on new releases and promotions?
To stay updated on our latest releases, promotions, and special offers, be sure to sign up for our newsletter and follow us on social media.
If you have any other questions, please don't hesitate to contact us at support@wavtheorydesign.com. Our customer support team is always here to help!